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Privacy Policy

Effective Date: April 20, 2026

1. Scope of This Policy
2. Information We Collect
3. How We Use Information
4. How We Share Information
5. Sale or Sharing of Information
6. Cookies and Tracking Technologies
7. Your Choices
8. Data Retention
9. Data Security
10. Children’s Privacy
11. International Users
12. Third-Party Links and Services
13. Changes to This Policy
14. Contact Information
15. Industry Participation

1. Scope of This Policy

This Privacy Policy describes how EVA Live Inc. and its subsidiary FastQuote Direct (collectively, “we,” “our,” or “us”) collect, use, disclose, and protect information through our websites, applications, and related services (collectively, the “Services”).

This policy applies to:

  • Corporate websites
  • Client-facing portals
  • FastQuote Direct user interactions, including chatbot and intake flows

This policy does not apply to:

  • EVA Live’s advertising technology platform (“Platform”), which is governed by a separate Platform Privacy Policy
  • Third-party websites or services not controlled by us

California residents should review our separate California Privacy Notice:
https://evaxai.com/california-consumer-privacy-notice/

2. Information We Collect
A. Personal Information

We may collect information that identifies or relates to you, including:

  • Name
  • Email address
  • Phone number
  • ZIP code and general location
  • Any information submitted through forms or chat interactions
  • Financial or situational data voluntarily provided (e.g., debt amount, income range, service needs)
B. Pseudonymous and Device Data

We automatically collect data that does not directly identify you:

  • IP address
  • Browser type and device identifiers
  • Pages visited and referring URLs
  • Mobile device data (IDFA, AAID, OS, carrier)
  • Approximate location derived from IP
C. Lead and Matching Data (FastQuote Direct)

When using FastQuote Direct, you may provide information used to match you with third-party providers. This data may include:

  • Service intent (e.g., debt, insurance, home services)
  • Qualification-related responses
  • Contact details for follow-up
3. How We Use Information

We use collected information to:

  • Provide and operate our Services
  • Respond to inquiries and user requests
  • Match users with relevant third-party providers
  • Facilitate communication between users and providers
  • Improve performance, analytics, and user experience
  • Send service-related communications
  • Send marketing communications where permitted
4. How We Share Information

We may share information in the following ways:

A. Service Providers
With vendors performing services on our behalf (e.g., hosting, analytics, communications)
B. Third-Party Providers (Core FastQuote Direct Function)

Information submitted through FastQuote Direct may be shared with third-party providers, partners, or advertisers to:

  • Deliver quotes
  • Evaluate eligibility
  • Contact you regarding requested services

These third parties may contact you via:

  • Phone calls
  • Text messages (including automated systems)
  • Email
C. Advertising and Analytics Partners

We may share pseudonymous data with advertising and analytics partners, including:

  • Google
  • Facebook
  • LinkedIn
D. Legal and Business Transfers

We may disclose information:

  • To comply with legal obligations
  • To protect rights or prevent fraud
  • In connection with mergers, acquisitions, or asset sales
5. Sale or Sharing of Information

We do not sell personal information collected directly through our corporate websites in the traditional sense.

However:

  • Certain data sharing through advertising technologies or lead matching may be considered a “sale” or “sharing” under applicable laws
  • This includes transfers to advertising partners or third-party providers for marketing or matching purposes

Your rights regarding such data practices are described in our California Privacy Notice.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain site functionality
  • Analyze usage
  • Support advertising and personalization

We use both first-party and third-party cookies, including services such as:

  • Google Analytics

Users can control cookies through browser settings. Disabling cookies may affect functionality.

7. Your Choices

You may:

For California-specific rights, refer to:

8. Data Retention

We retain information only as long as necessary to:

  • Provide services
  • Fulfill legal obligations
  • Resolve disputes

Retention periods may vary depending on the nature of the data and legal requirements.

9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, or misuse. No system can guarantee absolute security.
10. Children’s Privacy
Our Services are not directed to individuals under 13. We do not knowingly collect personal information from children.
11. International Users
If you access our Services outside the United States, your information may be transferred to and processed in the United States. By using our Services, you consent to such transfers.
12. Third-Party Links and Services
Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Users should review those policies independently.
13. Changes to This Policy
We may update this Privacy Policy at any time. Changes take effect upon posting. Continued use of the Services constitutes acceptance.
14. Contact Information

For privacy-related inquiries, contact:
EVA Live Inc.
Email: operations@eva.live
Phone: (424) 202-3603

15. Industry Participation

EVA Live Inc. participates in industry self-regulatory programs, including:

  • Network Advertising Initiative
  • Digital Advertising Alliance
  • European Digital Advertising Alliance
  • IAB Europe Transparency and Consent Framework